Online Consulting Skills Training
Performance Dynamics presents the leading consulting skills training course in the United Kingdom, Europe, Australia and Asia. If you need to build relationships with people in your organisation, understand their business needs and wants, present business solutions, influence them and build their ownership and commitment to take action, then you are operating in a consulting role.
Learn how to boost your consulting skills to have greater personal impact. This is a highly practical and interactive 2-day online course. Discover how to:
- Build highly productive working relationships with internal and external managers, stakeholders and 'clients'
- Promote cross-functional collaboration
- Develop lasting solutions your internal and external clients and stakeholders will 'own'
- Apply the skills and techniques to influence those 'difficult' people
- Use professional consulting tools and techniques that really work
- Boost your 'Emotional Intelligence' to read your client or stakeholder and get what you want
- Gain a broader business perspective and speak the high-impact business language of your stakeholders
- Overcome resistance and build lasting commitment to change
- Leverage your expertise as an internal consultant or advisor and reposition your team as a value-adding business partner
Online Consulting Skills course
(2 days)
This course is a fast-paced and highly concentrated learning experience and draws on the extensive practical consulting and change management experience of the course facilitators. The programme includes consulting case studies, simulations, role plays and practical hints, tools and techniques to help you get even better results as an internal or external consultant.
Designed to help you develop the practical skills required in a consulting role: in the practical case study simulation you will work in a team of up to 8 participants and collaborate using online whiteboards. Guided by one of our experienced facilitators you and your team will plan and take part in a lively and realistic simulation of a consulting initiative - from initial contact with the client manager through to a successful implementation. You will learn how to deal with the real-life hurdles consultants face and how to use many professional consulting tools and techniques. In the seminar presentations, discussions and practice exercises you will practise and fine-tune your new consulting skills, discover how to deal with difficult situations, influence difficult clients, build highly productive working relationships and re-position yourself and your team as a highly valued business partner.
Personal Consulting Style Assessment and Personal Development Workbook
You also get a computer-analysed assessment of your personal consulting style benchmarked against a comparison group of over 500 real people working in consulting roles. The accompanying 40-page Personal Development Workbook will help you take stock of your personal strengths and development needs and help you take action to exploit your strengths and address areas needing further development. You will also receive benchmarked feedback on your "EQ" (Emotional Intelligence) and how to boost it, 16 aspects of your Personal Consulting Style and 8 aspects of your preferred Team Style.
Consulting Toolkit
Quick reference "Palm Cards", checklists and Consulting Manual to help you remember and apply consulting techniques with real clients and stakeholders following the course.
Who should attend...
You will benefit if you are a Human Resource practitioner, IT Professional, Business Analyst, OD specialist, HR Business Partner, Training practitioner, Learning & Development specialist, Customer Care provider, Internal Auditor, Finance & Tax specialist, Quality and Performance Improvement specialist, OH&S professional, Project Leader, Business Development Manager, Change Agent, Business Process specialist etc. In fact any role where you need to get things done in parts of the organisation where you have no direct authority, or achieve objectives in situations where you cannot simply tell them what to do.
Why attend one of our consulting skills courses?
For managers and team leaders this is an important addition to general management training, change management training, project management training or general management courses and is designed to help you develop the internal consulting skills to help you add greater value as business partners. This can serve as an important tool in organisational development and culture change at the micro-level within business units by equipping managers and staff with the practical skills to tease out business needs and operate in a more responsive, business oriented and customer focused way. Our consultant courses are tailored to provide effective consultant training for those working as an external consultant with external clients, or as an internal consultant or advisor in technical or specialist support functions within organisations.
As a functional specialist or generalist this consulting training will help you boost your consulting skills and learn how to have greater impact and how to use a consulting process in your specialist area. For example, if you work as an Information Technology consultant, Human Resources consultant or functional specialist:
- HR consultants: as a human resources specialist this course will boost your HR consulting skills and help you become more effective as an HR Consultant, Advisor and Business Partner. Learn how to get line managers to take ownership of initiatives traditionally driven by a central human resources function.
- IT consultants: as an IT specialist this course will boost your Information Technology consulting skills and help you become more effective as an IT consultant. Learn how to probe beneath the "wants" of clients to tease out the real business needs so that technology solutions are highly focused on the priorities of the business.
- Internal Specialists, Advisors and Business Partners: as a technical specialist or business partner (e.g. in finance, organisation development, training, customer care, health & safety, project management etc) this course will enable you to leverage your current skills, generate greater buy-in and have greater impact in the organisation. By enhancing your internal consulting skills you will learn how to focus your specialist skills on business priorities and to distinguish client "wants" from what they really need.
Yes, I want to improve my team's internal consulting skills. Run this world-class consulting skills course now and you will take away countless highly effective consulting skills, tools and techniques to:
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